Shipping
1. Shipping Methods
At Craftwerkt, we offer various shipping methods to ensure that your orders are delivered in a timely and secure manner. Our shipping options may vary depending on your location, the items in your order, and other factors. During the checkout process, you will be presented with the available shipping methods for your specific order. After the closure of our store in New York, United States, our main location is now located in Thailand.
2. Processing Time
Once your order is placed, our team works diligently to process and fulfill it as quickly as possible. Orders are typically processed within 1-3 business days, excluding weekends and holidays. Please note that processing times may vary during peak seasons or promotional periods.
3. Shipping Rates
Shipping rates are calculated based on the weight of your order, your chosen shipping method, and your delivery destination. During the checkout process, you will be able to view the shipping costs associated with your order before finalizing your purchase. We strive to offer competitive shipping rates to our customers while ensuring reliable and efficient delivery services.
4. Estimated Delivery Time
Usually you will receive the package in 1-3 days for domestic delivery.
Note: the estimated delivery time for your order depends on several factors, including your location, the shipping method selected, and any unforeseen circumstances that may impact delivery (e.g., weather conditions, customs delays) Once your order has been shipped, you will receive a shipping confirmation email with tracking information to monitor the progress of your delivery.
5. International Shipping
Craftwerkt proudly ships internationally to serve customers around the globe. International shipping rates and delivery times may vary depending on the destination country and customs regulations. Please note that customers are responsible for any customs duties, taxes, or fees associated with international shipments. We recommend contacting your local customs office for more information on import regulations and fees. International delivery may take up to 30 days depending on your location.
6. Order Tracking
For your convenience, all orders shipped by Craftwerkt are equipped with tracking information. Once your order has been dispatched, you will receive a shipping confirmation email containing a tracking number and instructions on how to track your package. You can also track your order directly through our website by logging into your account and accessing your order history.
7. Shipping Partners
Craftwerkt partners with reputable shipping carriers and logistics providers to ensure reliable and efficient delivery services. Our shipping partners may vary depending on your location and the shipping method selected for your order. Rest assured that we work closely with our shipping partners to minimize delivery times and ensure the safe handling of your packages. At this moment we only ship with for EMS Thailand, Flash Express and Nim Express for domestic delivery as we know that these are the quickest and the safest option from our location to a customer’s location
8. Contact Us
If you have any questions or concerns about shipping or delivery, please don’t hesitate to contact our Customer Service team at support@craftwerkt.com or on our social medias. We are here to assist you and provide the information you need to ensure a smooth shipping experience with Craftwerkt.
9. Updates to Shipping Information
Craftwerkt reserves the right to update or modify this Shipping Information page at any time without prior notice. Any changes will be effective immediately upon posting on our website. We encourage you to check this page periodically for updates on shipping policies and procedures.
10. Effective Date
This Shipping Information page is effective as of today and applies to all orders placed on or after this date.
